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Cancelling Score

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Points To Keep In Consideration

You May Cancel Your Scores

The only opportunity that you will have to cancel your scores is at the test center. Immediately after you complete the test—but before you view your scores—a message will appear, asking if you want to cancel your scores. You cannot cancel your scores after they are displayed or reported to you.

If You Cancel Your Scores

  • They cannot be reinstated.
  • You will not receive a refund for the test.
  • A score cancellation notice will be sent to you and the schools you selected as score recipients.
  • The score cancellation will remain a part of your permanent record and will be reported on all future score reports.

If You Do NOT Cancel Your Scores

  • You can choose to see and print a copy of your unofficial scores for the multiple-choice sections of the GMAT™ (Quantitative, Verbal, and Total).
  • An official score report, including the scores for the Analytical Writing Assessment, will be mailed to you and your designated schools about two weeks after you take the test.

Cancellation of Scores by ETS

Educational Testing Service may cancel scores under certain circumstances

Testing Irregularities

If there are problems with the administration of the GMAT™ and those problems affect an individual or a group of test takers, ETS may decline to score the test or may cancel the test scores.

Such problems include but are not limited to:

  • Administrative errors (improper timing, improper seating, defective materials, defective equipment, etc.)
  • Improper access to test content
  • Disruptions, such as natural disasters or other emergencies

Identification Discrepancies

If ETS or the test administrator find any discrepancy in your identification.

  • You may be dismissed from the test center.
  • Your test may not be scored.
  • Your test scores may be canceled.

Misconduct

If ETS or the test center administrator found you engage in misconduct related to the GMAT™, you may be dismissed from the test center or ETS may decline to score your test or may cancel your test scores.

Misconduct includes, but is not limited to, the following:

  • Obtaining improper access to the test, a part of the test, or information about the test
  • Using any prohibited aids in connection with the test
  • Engaging in plagiarism
  • Leaving the testing room without permission
  • Attempting to remove from the test room, in any manner, any test materials or notes relating to the test
  • Attempting to give or receive assistance or otherwise communicate with another person during the test administration
  • Attempting to take the test for someone else
  • Creating a disturbance
  • Failing to follow any of the test administration regulations described on this Web site, given by the test administrator, or specified in any test materials

Invalid Scores

If ETS determines that your scores are invalid, for any reason, they may cancel your scores. Before canceling your scores, ETS will notify you in writing about their concerns and give you the opportunity to submit information that addresses those concerns. They will consider the information you submit, send a copy of the booklet Why and How Educational Testing Service Questions Test Scores, and offer you a choice of the following options:

  • Voluntary score cancellation
  • A free retest (only available to test takers in the United States and Canada)
  • Arbitration (only available to test takers in the United States)
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